Coaching session

Service-Role Orientation Briefing

A practical briefing on what German hospitality shifts actually look like — guest standards, team routines, and how probation periods work.

€110 · Single briefing

Restaurant dining room prepared for evening service

Who it is for

People moving into hotel, restaurant, or facility service work in Germany for the first time.

What you walk away with

Realistic expectations for your first weeks, fewer surprises on shift, and clearer questions to ask a new employer.

Scope

One 90-minute briefing with a take-home orientation sheet.

Included

  • Shift rhythm overview for front-of-house and back-of-house
  • Guest complaint handling basics
  • Probation and notice period overview in plain language
  • Printed or PDF orientation sheet

Not included

  • Legal representation
  • Contract negotiation on your behalf
  • Language instruction

How the engagement runs

  1. Tell us your target role type
  2. Attend the briefing
  3. Receive the orientation sheet
  4. Optional follow-up question by email within five days

Timing & delivery

Duration: 90 minutes plus prep materials

Delivery: Remote or in Salzwedel

Preparation: Note any prior hospitality experience and questions about German workplaces.

Constraints: General guidance only; employment contracts should be reviewed independently when needed.

Provider

Coach with operational hospitality background in Germany

Pricing basis

Per briefing. Current rate: €110 (Single briefing).